Terms and Conditions of Study

Application

An application form must be completed and submitted for each course of study. It is the applicant’s responsibility to ensure that they meet any entry criteria specified for the course for which they are applying.

The booking of a place on a course shall be deemed to be accepted upon issue of a course confirmation letter from NAFC Marine Centre. Upon the booking of a course, these Terms and Conditions shall govern the relationship between NAFC Marine Centre and the student.

Enrolment

Every student at NAFC Marine Centre must enrol for each course of study and pay the appropriate fee. No person shall be deemed to be an enrolled student unless they have completed and signed an enrolment form, and agreed to meet the liability for the relevant fees, where a Sponsor does not meet the liability on their behalf.

In signing the enrolment form the student consents to the Centre obtaining, recording, holding, processing, etc. personal data including data of a sensitive nature. Students are responsible for informing the Centre of any changes to the information provided on enrolment.

Data Protection

Any information provided to NAFC Marine Centre is provided subject to the Centre’s Data Protection Policy, a copy of which can be obtained from Reception.

Fees and payment

All fees will be payable as determined by the Centre and advised in the course confirmation letter. The student or their Sponsor shall pay each invoice, in full, within 30 days of receipt of the invoice or as otherwise stated on the invoice. Details of methods of payment can be obtained from the Finance Office. The Centre reserves the right to withhold course certificates until all arrears of fees, and any other sums due to the Centre are paid in full.

Duplicate certificates

Requests for duplicate certificates must be submitted in writing by the course participant clearly detailing the name and date of the course concerned, along with the participant’s full name, address and date of birth. A charge per copy will be applicable and this fee must be paid in advance of the duplicate certificate being issued.

Cancellation policy

NAFC Marine Centre reserves the right to charge a fee for cancellations at short notice. This will be levied on a sliding scale as follows:-

  • Cancellations more than 14 days prior to course commencement - no fee charged
  • Cancellations from 14 days to 7 days - 50% of course fee
  • Cancellations at 7 days or less - 100% of course fee

Changes to courses

NAFC Marine Centre reserves the right to change course start dates or cancel courses at short notice where the number of students is considered insufficient or where resources are unavailable or to change the contents of a course where it is considered appropriate by the Centre to do so.

Student disciplinary code

The Student Disciplinary Code sets out what is considered unacceptable behaviour (although the list is not exhaustive). Copies of the Disciplinary Code and the Student Disciplinary Procedure can be obtained from Reception.

Disciplinary action against students is generally limited to breach of, or failure to comply with, these Terms and Conditions (including current Centre Policies, Codes and Regulations) or conduct which adversely affects the Centre’s pursuit of its objectives or which infringes the rights of others.

The employees of the Centre and those of its contractors or other third party suppliers have the right to work in an environment which is free from any form of harassment, intimidation or abuse whether actual or threatened, physical or verbal. The Centre has a zero tolerance to the abuse of such employees and students are reminded that any such conduct constitutes unacceptable behaviour and will result in disciplinary action which may, in turn, lead to suspension or dismissal from the Centre.

Equal opportunities

NAFC Marine Centre is committed to promoting equality of opportunity for all its students and staff in all aspects of Centre life to ensure that no-one is discriminated against on the grounds of race, colour, religion, sex, marital status, disability, age, social position or sexual orientation.

Health and Safety

All users of the Centre and its facilities share a responsibility for safety and therefore there is a need for students:

  • To take personal responsibility for the safety and health of themselves and others
  • To observe safe standards of behaviour and dress; with particular regard to protective clothing, footwear and lifejackets
  • To familiarise themselves with the safety requirements of their course
  • Not to interfere with equipment or materials provided to promote health and safety
  • Comply fully with all fire regulations and instructions. Students should fully familiarise themselves with notices and instructions displayed on Centre premises

Insurance

No insurance cover is held by the Centre to provide automatic compensation to students in the event of loss or damage to property, personal accident, injury or death. It is the responsibility of each student to insure for personal accident cover, if felt appropriate.

The Centre does hold third party liability insurance which indemnifies the Centre with respect to claims from third parties who have suffered injury, illness, loss or damage arising from the negligence of the Centre or its employees. However, if there is no negligence, no claim would be accepted by the Centre or its Insurers.

Complaints procedure

NAFC Marine Centre is committed to improving its standards and welcomes comments, whether positive or negative, from all its customers and stakeholders. A copy of the Centre’s Customer Care Statement and Customer Complaints Procedure can be obtained from Reception.

The Centre recognises that students may find it daunting to lodge a complaint; therefore a student or group of students who have a complaint can choose to be represented by the elected Student Representative or by the Centre’s Student Support Officer.